Privacy Policy | Softina
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Privacy Policy

Last updated 1/16/2023

This statement (the “Privacy Policy”) explains what we do with participants personal data that we receive through (“ Services ”), provided by Softina (Hali flowers  Cosmetics Company), and how participants can exercise their rights over it.


What is softina

We are (Softina), Hali flowers Cosmetics Company Limited Liability, and our address is at aref anabtawi, Amman, Jordan (“Softina”).

The first person pronoun indicate “we” in this text refers to softina

We offer an online learning platform through a platform known as Softina. We control your data. This means that we are responsible for determining how we collect, store and use your personal information. Occasionally we may engage third parties to process your information, and we may process your information ourselves (as further described below)

If you have any questions or concerns about the information contained in this privacy policy, or about our handling of personal data in general, or if you would like to obtain more detailed information, you must write to us via e-mail to inform the Privacy Officer of it.


What information do we collect about you and why we collect it.

By registering on Softina and using our services, we will collect the following information “personal data”   from you:

  • Your Name.
  • Your email address.
  • Date of birth.
  • Your highest Educational attainment
  • Gender.
  • Country of residence / origin.
  • Phone number.
  • Social media accounts (if you log in / register using social media, specifically Facebook or Google)
  • Records of your visits our website and interaction with content such as pages, videos, ratings, posts, comments, and any other interactions you make
  • Details of the marks you got in the tests you take on Softina website.
  • Online snapshots of the interactions you have in videos of online lectures, called "pausing and searching for events"


The legal basis for processing personal data

When using your personal data, we process it According to the following legal rules:

Execute a contract in which you, as the data person, are a party,( Including related to keeping records detailing progress in your learning and performance in order to preserve course progress and certification) And for the legitimate interest of Softina, the following activities are carried out:

Internal research purposes, for example improving course design and operation.

The following research and marketing purposes (unless you decide not to participate at registration or later)

Internal research regarding how to use  Softina platform

The purpose is sending you updates regarding the online courses offered by Softina

Improving the user experience of the Softina platform; and publishing scientific research in journals or conferences.

No data that identifies you is shared in a scientific publication. We only publish data that is aggregated or anonymous.

We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.

We striving to maintain the accuracy and completeness of your personal data, which we keep, and to ensure that all of your personal data is updated. However, you can help us with this by contacting us immediately if there are any changes to your personal data. We will not be responsible for any losses incurred as a result of any inaccurate, incorrect, or incomplete personal information that you provide to us.

You have all rights and property rights to your data and assume full responsibility for the legality, reliability, integrity, accuracy and quality of your data.

We must follow the procedures for archiving and backing up your data on a daily basis. In the event of any loss or damage to your data, we must striving to restore your lost or damaged data as soon as possible from the last backup copy of your data that we keep according to the archiving.


We assume no responsibility, and shall not be liable for any loss, destruction, alteration or disclosure of your data caused by any third party (except for those third parties that are subcontracting with us to perform services related to maintaining customer data)

You acknowledge and agree that personal data may be transferred or stored outside Jordan or the country in which it is located and authorized users to implement the services and other obligations of the supplier under the agreement and this policy and circumstances.

You must ensure that we have the right to use, process and transfer the relevant personal data legally in accordance with the agreement and this policy on your behalf.


How long do we keep your personal data

Regarding the users in European Union and in other countries that have data protection legislation that requires that the user's personal data be deleted after a while, your account data will be deleted automatically after 7 years of inactivity.

Inactivity is defined as inactivity in site,

 After 7 years of inactivity, we will contact you with one month's advance notice, to inform the authority that registers your personal data from the computers that are being saved, and to give you the option to request to keep your personal data for another 7 years.

Regarding to the users in all other countries, Softina will save your account data until you send a request to us to delete your data through the site, your data will be deleted according to the schedule provided by the site when you request the deletion.

Softina may reduce the retention period of your personal data according to the nature and sensitivity of your personal data, the potential risks of harm arising from unauthorized use or disclosure of your personal data, the objective of the processing of your personal data and whether we can achieve these goals through other means, and the applicable legal requirements.


Whom we share your personal data with

  Occasionally, we may share your personal data with the following parties for the purpose of improving services and improving marketing operations:

  • Sales management team.
  • Marketing team.
  • Management team.


May make changes to this privacy policy from time to time:

Except to the extent required by applicable law, we reserve the right to update this policy to reflect changes to our information practices by clearly posting an update notice in our services.

And obtain your consent, as appropriate. Any updates will become effective immediately upon posting of updates to this policy and apply to all information collected about you, or as appropriate, with your consent. . You agree to review this policy periodically. If we make any changes to this policy, and the effective date will be updated


Exercising rights and obligations under this privacy policy

UK and EU implementation of the General Data Protection Regulation (GDPR) and rights, below is a brief overview of these rights:

With some exceptions, you are entitled to receive a copy of the personal data that we stored about you. We may charge a reasonable fee for additional copies of that data after the first copy, based on our administrative costs. When it is the same data that you have provided to us, you have the right to receive your copy of it in a common electronic format, and to provide copies of it to other people if you wish. When it is the same data that you have provided to us, you have the right to receive your copy of it in coordinating with us electronically, and to provide copies of it to other people if you wish.

You have the right to correct the personal data that we hold about you if it is actually inaccurate.



Each party (Softina and you) may be granted access to confidential information from the other party in order to implement its obligations under the agreement and these terms and conditions.

Each party maintains the confidential information of the other party safely, and unless required by law, and shall not disclose the information to any third party, or use other confidential information for any purpose other than implementing the agreement and these terms and conditions.

No Party shall be liable for any loss, destruction, alteration or disclosure of confidential information caused by any third party.

You acknowledge that the details of the services, materials and installations, and the results of any service performance tests, constitute the confidential information of the service provider.

We acknowledge that your data is your confidential information.